Privacy & cookies

Short and honest. Mend doesn't track you. We don't sell data. We don't run ads. Everything you share stays yours.

Cookies we use

Mend only places functional cookies — the ones you need for the site to work. No consent banner because there's nothing to consent to beyond the site functioning.

CookiePurposeDuration
mend_localeRemembers your language choice (EN/NL)1 year
mend_sessionKeeps you logged inSession
mfa_pendingTemporary token between password and MFA code5 minutes

No Google Analytics. No Hotjar. No advertising pixels. No cross-site trackers. If that ever changes we'll add a proper consent banner first.

Your data

Your conversations and Rocks are stored encrypted. We don't train models on your data. You can export or erase your knowledge base at any time via the chat settings. If you delete your account, everything goes — messages, facts, Rocks, feedback — cascade delete, no soft retention.

Questions?

Email us at privacy@mend.rocks. We reply in plain language within a working day.

Last updated: 19 April 2026